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Problem with bullet

Started by darich, July 25, 2012, 01:49:28 PM

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darich

Hey there.

I've had the bullets for a while and think they look great. I have them fitted underneath the headlamps of my 2010 ER6f.
I noticed yesterday though that one of the bullets is noticeably dimmer than the other.
Looking at it I can see that there are 2 leds on the bullet.......one is dead and the other appears dimmer than it should be.

The result is a much dimmer bullet than when I bought it.

Is there some kind of warranty on them?
How do I arrange a replacement/repair?

Many thanks
David

Fluke

Hi David

Sorry to hear this, like you say it sounds like a single element has failed

Can you email your full postal address over and we will get a replacement out straight away

sales@bikevis.com

Regards

darich

Dan

Many thanks for prompt replacements.
Excellent service.

Thanks again
David


Fluke

You're welcome David, glad you up and running again  :D