BikeVis Support Forums

BikeVis Products => Technical Support => Topic started by: Numpty on May 03, 2015, 09:31:42 PM

Title: V2 Bullets
Post by: Numpty on May 03, 2015, 09:31:42 PM
Hi there,

I've been running a pair of V2 bullets for just over a year now on my GS500 and absolutely love them! Unfortunately one of them has given up the ghost. It does still light but only very briefly and at a much lower intensity than normal. After a couple of seconds it will fade to just a pinprick of dim light. I've given all my connections a wiggle and they're still solid so I'm suspecting water ingress into the unit. (This started after riding through yet another great British shower). Is there any way to repair the bullets or would a replacement be required?

Thanks in advance,

Jon
Title: Re: V2 Bullets
Post by: Fluke on May 04, 2015, 04:02:39 AM
Hi Jon

Sorry to here you have a Bullet down. I'm afraid they are sealed units so no way to repair.

Can you send your full postal address over to sales@bikevis.com and a replacement will leave today for you

Have a good holiday weekend.

Regards
Title: Re: V2 Bullets
Post by: Numpty on May 04, 2015, 10:15:29 AM
Wow thank you very much! Brilliant customer service. I've dropped you a mail with my details on. Thanks again and hope you have a brilliant bank holiday,

Regards

Jon
Title: Re: V2 Bullets
Post by: Fluke on May 05, 2015, 05:04:12 AM
Thanks Jon :)