excellent customer service

[jeff1250]

I had one of my bullets die after 2 weeks.
I let Dan know and he sent a replacement right away.
It did take a long time to get  to Canada. It was 20 days from the day it was mailed to get here.
I thought the delay was either due to Royal Mail or Canada Post.
Dan suggested it might be the ash cloud. Who knows.
Anyway, all is good now.
Thank's Dan.


PS, I'm waiting anxiously for red bullets for the back of my Bandit.


Jeff

[Fluke]

Your welcome Jeff,

It's usually around 7 days max, and after contacting RM they suggested alot of post got sent by ship during the Ash cloud... like you say though who knows :)

Glad your sorted.

Will keep you posted on the the infamous red Bullets :)

Regards

[jeff1250]

The original order took only a week. I think you are correct in saying this shipment came by sea.
The ash cloud has been in the news a lot here in North America. It has had a large effect on people travelling between our continents.
Hopefully he disruption will end soon.


I need red bullets!


Jeff