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BikeVis Products => Technical Support => Topic started by: strommer on May 28, 2012, 07:53:54 PM

Title: cree running light stays on dimly
Post by: strommer on May 28, 2012, 07:53:54 PM
Good Day,

One of the running lights on my wife's SV650 remains dimly lit after turning off.  It's possible to unplug the light.   This is a replacement set that replaced the earlier lights (failed) without a controller, and is likely the very early controller.  The install instructions were different from the instructions on the more current set I installed on my Vstrom if I recall.
Any thoughts.


Title: Re: cree running light stays on dimly
Post by: Fluke on May 29, 2012, 05:53:33 AM
Hi and sorry to hear about you issue. I've not heard of this before and the v2 Cree lights are very reliable.

If you could drop me an email to sales@bikevis.com I'll get a new controller out to you.... I think this will cure the problem.

(before mailing if you could disconnect the brown, blue and white wires if they are connected as they are rarely used or needed)

Title: Re: cree running light stays on dimly
Post by: strommer on July 26, 2012, 05:29:29 PM
Hi Dan,

New controller arrived, installed and all is well.

Thanks for your excellent support.  If there was a picture of "outstanding support" in the dictionary, it would be a picture of you.

Thanks again

John Saunders
Title: Re: cree running light stays on dimly
Post by: Fluke on July 27, 2012, 06:23:32 AM
Fantastic John, and you are very welcome. Any problems or needs in the future just yell... we are always here to help

Regards