BikeVis Support Forums

BikeVis Products => Technical Support => Topic started by: JOEGSA on February 02, 2013, 02:15:11 PM

Title: Fault
Post by: JOEGSA on February 02, 2013, 02:15:11 PM
Hello There,
I have the Bullet white LEDs and put them on my honda Deauville 700, they are great but after only a week one them stopped working, there was only a blue dot at first and then completly died. Is it the bulb(only a week) or maybe the rain? Can you please advise as I'm about to cry :-[
Many Thanks
Joe
Title: Re: Fault
Post by: Fluke on February 03, 2013, 07:08:42 AM
Hi

Sorry to hear this, it sounds like the led element itself has developed a fault. If you could drop me an email to sales@bikevis.com with your full address, ill get a replacement out tomorrow for you

Regards
Title: Re: Fault
Post by: JOEGSA on February 03, 2013, 02:23:15 PM
Thank you for getting back to me, I tried the email but it seems it doesn't work! (email address).
Can you please advise.
Many Thanks
Title: Re: Fault
Post by: Fluke on February 03, 2013, 04:16:49 PM
Hi

Thanks, got your email through fine

Replacements leaving tomorrow

Regards